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Managed by Marriott (MxM)


Managed by Marriott℠ (MxM) is a complete hotel management solution designed around one simple goal: maximizing the financial performance of your Marriott-branded property.

We work hand-in-hand with owners to help you meet your business goals, using the expertise and resources we’ve developed as the largest hotel management company in North America.
MxM combines a rich history in the hospitality business with a commitment to constant improvement.
We push ourselves every day to better serve our guests and our partners, and we measure our success based on both the results we generate for you and the quality of your experience with us.

Testimonials

Our long-standing relationship with Managed by Marriott is built on a common goal to maximize the value of our Marriott branded assets. MxM has the talent, depth of resources, and culture that helps unlock value. They continue to innovate and focus on driving the best possible NOI for our hotels.”
— Minaz Abji, EVP Asset Management, Host Hotels and Resorts
MxM has been a fantastic partner to our company. Not only have our properties exceeded performance goals, we’ve also developed the kind of relationships that will support our business long-term. I truly believe MxM defines its success by our success.”
— Robert Finvarb, Robert Finvarb Companies
We continue to choose Managed by Marriott (MxM) to operate our hotels because of their focus on delivering premium results. They have also shown flexibility in how they approach our hotels to make sure it’s not just a one-sized-fits-all approach, and that works for us.”
— Robert Olson, President and CEO, R.D. Olson Development

Succeed with Managed by Marriott (MxM)

MAXIMIZE your overall investment’s performance and deliver competitive financial results

  • Rigorous cost management strategies helped capture robust GOP flow through rate of 72% (varies by service category)

  • Portfolio grew gross booked revenue by +0.6% on Marriott’s lowest-cost distribution channel (Marriott.com) year over year

RevPAR Growth 2015 LEAD with innovative processes and tools to drive improvement across your hotel’s balanced scorecard

  • Our disciplined revenue management processes helped improve Occ index premiums by +1.0% year over year. Retail revenue growth ended the year up 3.4%

  • Sales innovation, combined with disciplined processes, has driven special corporate rate growth by 3.0%

RELY on MxM people, the best trained and most committed in the industry

  • Leading associate engagement levels that exceed the industry benchmark and a current turnover rate half the industry’s average

  • An unparalleled depth of resources, from frontline associates to managers, more than half of whom began as hourly associates themselves

TRUST a partner who asks for your input and responds with improvement

  • 7 of 10 owners highly satisfied with their account satisfaction levels driven by talent, performance, and partnership approach

Unless noted otherwise, financial statistics reflect managed comparable results through YE 2017 for: Renaissance® Hotels, Marriott Hotels®, Autograph Collection Hotels®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites® and TownePlace Suites.®

Managed by Marriott (MxM) Properties

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Contact us to learn how MxM blends global management expertise with local knowledge and a presence across North America to create custom management solutions for owners like you.

Contact Managed by Marriott (MxM)